Frequently Asked Questions

What is NAPO?

NAPO is the National Association of Professional Organizers. I belong to both the national organization and the New England chapter. NAPO offers, training, education, resources, and networking for professional organizers and consumers.

More information at www.napo.net

Will my information be kept confidential?

Yes. As a member of NAPO I am always in compliance with the Code of Ethics which includes complete confidentiality for all clients. I will keep all of your information private and will not sell, release, or share anything about your family, your home, or your organizing habits.

How can a professional organizer help me?

As a professional organizer I want to help make your spaces less cluttered, and your life easier. Your time is precious so I want to help you make the most of it, without compromising the quality of your time. I can help organize any room in your house including: kitchen, living room, bathroom, bedrooms, closets, garage, basement, attic, or home office. If you have another idea send a quick email and if I’m not the expert I can refer you to another organizer who specializes in whatever need you’re looking to fulfill.

How long will it take for me to get organized?

This is a common question without an easy answer. It depends on the number of rooms and number of projects in each room. My role as the professional organizer is to give direction, teach skills, and provide support, but as the client it is up to you to make the decisions because after all it’s YOUR home we’re organizing. Some people can make decisions relatively quickly, while others take a longer time to process; either way is just fine, but keep that in mind when determining the amount of time you want to work with an organizer. I typically work with clients in 2-4 hour sessions during night and weekend hours.

How will I be involved in the organizing process?

As the client you will be 100% involved in all discussions, decisions, and actions in all of your spaces. I believe that my clients all have the ability to organize and manage everything, and they hire me to provide structure and support throughout the process. Once a new system is set up I might ask the client to try it out for a few weeks to see if it’s successful, so there’s a little homework in between sessions, but other than that our time together should be completely hands-on. Outside of our sessions I will conduct any research necessary to make sure you have the most efficient and affordable products to help keep you organized long term.

Do I need go out and buy organizing products ahead of time?

NO, please don’t go out and purchase any organizing supplies before our first session. While shopping for products sounds like fun, and believe me when the time is right it can be very fun, I want to work with the supplies you already have in your home and help you keep costs low. If we decide that purchasing some products is the right decision we can talk about your own personal likes and dislikes of current products and I’m always happy to recommend my favorites as well.

Can I hire you without telling my family?

Some people think it might be easier to work with a professional organizer if their partner or their children don’t know about it. However, I will not work with a client unless all members of the household are aware of the work. The organizing will be most effective if the entire family participates and does their part, but if you have a partner or children who aren’t thrilled about the process, that’s okay, they can still benefit from the results.

How does the payment work?

I accept cash, personal checks, as well as debit or credit cards. After the initial free consultation, once we agree on a timeline that works for both of us, I require a 25% deposit at our first session. If a client cancels for any reason, other than an emergency, a 50% cancellation fee will be required. I value my time and your time, and as my client I want you to be fully and completely satisfied with all of our work together.